Live
Warranty · Acme
System
Hold music · 2m 14s
Agent
Thank you for calling Acme. How can I help?
PIA
I'm calling about order 4821. The dishwasher is leaking — we'd like a replacement under warranty.
Tedious calls are in the past.
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Language, accent, voice. One PIA per language.
Who to call, why, what information is needed, and when to try it. Don't have the number? She'll find it.
Redials if it's busy. Waits through the hold music. Navigates the menu. Talks to whoever answers. You don't pick up the phone once.
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Follow every conversation live. Pia pings you if she needs more information or your decision.
Live
Warranty · Acme
System
Hold music · 2m 14s
Agent
Thank you for calling Acme. How can I help?
PIA
I'm calling about order 4821. The dishwasher is leaking — we'd like a replacement under warranty.
WhatsApp · now
PIA needs a decision
They asked for a card to hold the claim. Approve, or take over?